We guarantee what we do. If nits and lice are found in a cleared head within 48 hours of that person being certified as clear by us, we will re-inspect and re-clear at no charge. If within 1 to 2 weeks there is evidence of nits and lice we will re-examine at no charge to determine whether something was somehow missed by us or whether the head has been re-infested from another source. If we determine it to be a result of our work we will re-clear at no charge.

We operate a transparent checking and clearing process and we keep clear records of the numbers of nits and head lice found in a clients hair.

We cannot guarantee that a person will not contract nits and head lice again.

We work to a strict hygiene protocol and health and safety regulations. Each client is checked and cleared with a fresh set of equipment which has been thoroughly cleaned and disinfected. Each chair is cleaned between clients and fresh head rests are applied.

All removal is done by hand. No chemicals, pesticides or insecticides are used at any time. The only product applied is during nit combing in order to ease the comb through the hair. This product is an approved organic and enzyme free leave in conditioner/de-tangler manufactured by a highly reputable company.

Payment for all appointments must be made either in advance or at the appointment. Payments are made to The Hairforce ®.

We have a 48 hour cancellation policy for appointments.

All Lice Assassins are thoroughly trained and police vetted for their suitability to work with children

If we notice a scalp problem on a client significantly more serious than flaky skin or scurf we will not attempt to clear the head, for fear that prolonged combing may physically aggravate or further spread the condition. In these circumstances we would advise the parent to seek medical advice

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